Shipping Policy

Shipping Policy

 

Thank you for visiting and shopping at Creattack.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic orders are processed within 2-4 business days. For international orders we need a bit more time, check the table below. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

  • Within Poland we offer free shipping no mather the amount of the order.
  • For worldwide orders above 49€ we offer free delivery.
  • In case your order is less than 49€ we will charge you 8€ shipping fee.
  • For the delivery we use National Post.
  • Shipping charges for your order will be calculated and displayed at checkout.

 

Destination   Estimated delivery time
Europe 4 – 6 business days
USA, Canada 12 –  14 business days
Australia 20 – 22 business days

 

Delivery in Poland Cost Estimated delivery time
National Post free delivery 2 – 4 working days
Paczkomaty Inpost 8,51 zł 1 – 2 working days
Courier DPD 14,89 zł delivered for the next working day

 

Shipment confirmation

We will keep you updated about your order via email.

 

Customs, Duties and Taxes

Due to Polish law all the prices published on the website contain 23% VAT tax. Creattack.com is not responsible for any customs and additional taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Creattack.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order.